Privacy Policy

Last updated: April 4, 2026

This Privacy Policy explains how CediPoint collects, uses, stores and protects personal information when you use the CediPoint merchant app, the CediPoint Business app, related websites, and connected services.

1. Information We Collect

Depending on how you use CediPoint, we may collect:

Account details such as your name, phone number, and email address.
Business information such as shop names, branch records, and transaction activity.
Operational data such as balances, logs, float records, and related app usage data.
Authentication data when you sign in, including information needed for Google Sign-In or similar login methods.
Device and technical information such as app version, platform, and diagnostic data used to improve reliability and security.

2. How We Use Information

We use information to:

Provide merchant operations tools and business automation features.
Maintain accounts, authentication, sync, notifications, and customer support.
Process and structure operational data, including SMS workflow and webhook functionality where enabled.
Improve product performance, security, fraud prevention, and service quality.
Comply with legal, regulatory, and contractual obligations.

3. Google Sign-In and Authentication

If you use Google Sign-In or other identity providers, we only use the information necessary to authenticate you, create or manage your account, and provide the requested service. We do not sell your Google account information.

4. Data Sharing

We may share information only where necessary, for example:

With service providers that help operate infrastructure, authentication, hosting, messaging, analytics, or support tools.
With your organization or authorized administrators where the service is used for business or merchant operations.
When required by law, regulation, legal process, or to protect rights, users, or platform security.

We do not sell personal information as part of the core service.

5. Data Retention

We retain information for as long as needed to provide the service, meet legitimate business needs, maintain records, resolve disputes, or comply with applicable law.

6. Security

We take reasonable technical and organizational measures to help protect data from unauthorized access, disclosure, loss, or misuse. However, no method of transmission or storage is completely secure.

7. Your Choices

Subject to applicable law, you may request access to, correction of, or deletion of certain personal information. You may also contact us about account closure or data-related concerns.

8. Children’s Privacy

CediPoint is not intended for use by children without appropriate supervision or authorization. If you believe a child has provided personal information inappropriately, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date and, where appropriate, provide additional notice.

10. Contact

For privacy questions, account concerns, or legal requests, contact us at compelinnovations@gmail.com.